Hi Terry
I am sorry to hear that the product that you have purchased has not been as effective as anticipated on this occasion, and I would to help you find a suitable treatment.
Firstly I wanted to reassure you that all of the treatments provided are brand new when dispatched so that you receive them in the condition intended by the manufacturer.
We have a variety of treatments available on our website (https://www.theindependentpharmacy.co.uk/erectile-dysfunction-ed) with a wide range to help every patient find the most effective treatment for their individual needs.
Our support team have contacted you directly to help find your ideal treatment and ensure this is resolved to your satisfaction.