Hi Judith,
Thank you for contacting us regarding your order for Solpadeine Max tablets; I am sorry to hear that this treatment has not been as effective as expected.
As a regulated UK pharmacy, we use the same medication suppliers as the main high-street pharmaceutical chains and I escalated your feedback to our clinical lead for further guidance.
The clinical team recognises that treating a chronic condition can be challenging and to set your expectations, a multi-disciplinary team approach may be required.
Therefore, we would strongly recommend an assessment with your own doctor, to review your individual care plan and prescribed analgesia.
Alternatively, you could look to obtain further guidance from the NHS 111 services listed below:
NHS 111 services make it easier and quicker for patients to get the right advice or treatment for their physical or mental health and they are available 24 hours a day, 7 days a week.
To access help from NHS 111, you can either:
Go online to 111.nhs.uk (for assessment of people aged 5 and over only) or call 111 for free from a landline or mobile phone.
We sincerely hope that you are able to find a suitable solution to the symptoms you are experiencing.
