Hi Stephanie
Thank you for leaving a review of your experience with us
Firstly I wanted to apologise that your parcel took longer than we would have anticipated to arrive and that this is the first time that we have heard of this.
I was pleased to see that your order was approved, dispatched and collected the same day as it was placed.
However, on behalf of the carrier I did want to apologise that your parcel did not arrive as quickly as we would have expected.
Our support team have contacted you directly to help resolve this with you.