Suregreen | 6 x 6ft Closeboard Fence Panel | Feather Edge Panel | Brown Treated Reviews

3.6 Rating 15 Reviews

About Origin Suregreen Ltd:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

Visit Product Page

“Delivery person damaged panels when unloading.”

Helpful Report

Posted 6 months ago

Hi Rory, Thank you for your feedback regarding the delivery of your fence panels. We sincerely apologize for the damage that occurred when they were unloaded. This is not the standard of service we strive for, and your comments are invaluable for us to improve. If there's anything we can do to assist you further, please don’t hesitate to reach out. We truly appreciate your input. Warm regards, Victoria Team Origin Suregreen Ltd

Posted 5 months ago

“Very good service, good quality panels + posts + very reasonable prices Thanks”

Helpful Report

Posted 2 years ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

“Very well made and a great price Just to add the delivery person was very helpful thank you.”

Helpful Report

Posted 2 years ago

“I ordered the fence panels 1 month ago and they still have not arrived. I was told they would be delivered on a certain day and time slot so I organised labour to install the panels. They did not arrive so I lost £400 to contract labour that I had to pay for the no show. It is now two weeks later and still nothing. Do not use this company”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your review. I am sorry to hear that you feel this way, we are a small family run business and we aim to deliver the highest level of service and will continue to improve this with our customer feedback. If you would like to discuss this further, please contact us 6 days a week via phone or email with your order number. Kind Regards, Sian Suregreen LT

Posted 2 years ago

“Ordered 15 panels 4 we're not great quality, built incorrectly, after some long emails , got them replaced, great fence panels would purchase again, as a note if you can collect I would as deliverys need some management and reviewing.”

Helpful Report

Posted 2 years ago

“Eventually managed to cancel order as unable to meet an exceptable delivery time. Got fully refunded, wont be using or recommending”

Helpful Report

Posted 2 years ago

Good morning Mark, Thank you for your review. I can see you have been in contact with us to have the order returned and a full refund issued. Please accept my sincere apologies that your experience has not been as expected. We are a small family run business, and we aim to provide the highest level of customer service, but we appreciate your feedback and will continue to improve. If you wish to discuss this further, pelase contact us 6 days a week via phone or email. Kind Regards, Sian Suregreen LTD

Posted 2 years ago