Ruffwear - The Beacon Reviews

4.7 Rating 116 Reviews

About Mountain Dog:

Mountain Dog are proudly the UK's Premier Dog Outfitter.
Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products.

Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike.

We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more.

These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats.

Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts.

Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective.

Be assured we genuinely care, we are a small but experienced team and love to help.

Our Goal: Happy Customers with Delighted Dogs

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Phone:

01670343010

Email:

bark@mountaindog.uk

Location:

17 Endeavour Park,
Nelson Park West,
Cramlington
Northumberland
NE23 1XA

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“Bright, does the job, fits the harness that I love”

Helpful Report

Posted 2 years ago

Thank you so much for the review, Carol!

Posted 2 years ago

“Fitted with 2 types of sturdy clips which would be unlikely to fall off accidentally. The case should be capable of taking a few knocks also. The on/off switch was a bit stiff but using 2 fingernails pressed hard into the grooves on the switch started it going, then it was easy to change light modes. It could also be used as an emergency beacon should an accident happen where rescue services may be needed.”

Helpful Report

Posted 2 years ago

Hello Leslie, Thanks so much for leaving us such a great review! As you can imagine, we’re all dog owners here, so hearing this genuinely means the world to us. 😊

Posted 2 years ago

“I had high hopes of finally finding a good rechargeable collar light.Good it might be if only I could have got t to work. I charged it but unable to start, far too stiff to operate.I asked for assistance with my daughter and grandson who is technically minded, but they too could not start. So, sadly returned and have bought an illuminated collar.”

Helpful Report

Posted 3 years ago

Hi Christine, Many thanks for taking the time to review the Ruffwear Beacon. These Beacon lights, by design, require you to hold the button down for two seconds or more to turn on. This is to prevent the light turning on or off by accident. This is a brilliant little light, so I would urge you to persist with this. If you require any help with working the light, or if we can help with anything else, please don't hesitate to reach out to our customer service team on our email bark@mountaindog.uk Best wishes, Mountain Dog Team

Posted 3 years ago

“Brilliant light! We walk our brown cocker spaniel through several tunnels on his daily walk and without this you cant see him at all but this beacon really lights him up and also fits really snug on the ruffwear harness with no moving around.”

Helpful Report

Posted 3 years ago

Thank you for the feedback, Scott! They are fantastic lights, we have all of our dogs at Mountain Dog HQ kitted out with these lights too!

Posted 3 years ago

“Very good but have had to fashion a small leash with 2mm cord as it became detached from approach pack in undergrowth”

1 Helpful Report

Posted 3 years ago

Thank you for the review Mark, We hope to see you shopping with us again soon.

Posted 3 years ago

“Best light for dogs I have ever tried.”

Helpful Report

Posted 3 years ago

Fantastic to hear, thank you, Mary!

Posted 3 years ago

“Easy to use, good to have a choice of colours and flash/steady options, and to be able to clip onto the collar.”

Helpful Report

Posted 3 years ago

Hello Anne, Thank you for the review. It's fantastic to hear that you are happy with your order. We hope that you will be shopping with us again soon.

Posted 3 years ago

“Bought two of these eighteen months ago after cheaper lights failing on exposure to rain. These ones have accidentally been through the washing machine twice! I dropped one out of my pocket and managed to find it the next day after digging it back out of the mud it had been half-trodden into. Both still working perfectly. Charge lasts ages. Absolutely brilliant.”

Helpful Report

Posted 3 years ago

Thanks for the review, Tim. So glad to hear they are still surviving! We hope to see you shopping with us soon!

Posted 3 years ago