Hello,
I am sorry to hear of your disappointment with the hamper contents.
Thank you for taking the time to share your feedback. We sincerely apologize that your experience with our gift hampers did not meet your expectations. Your concerns are important to us, and we appreciate you bringing them to our attention.
We strive to provide high-quality products and a memorable gifting experience, and we’re sorry that you felt the value of the hamper was not aligned with your expectations. Our pricing reflects not only the items included but also the careful curation, packaging, and the convenience of a ready-to-gift product. However, we will take your feedback on board to improve.
We would like to make this right and restore your faith in our service. Please reach out to us directly at sales@hampers.co.uk / 01476 550420 / 01858 438000 so that we can discuss how to resolve this to your satisfaction.
Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future.
Kind regards
Jen
Hay Hampers
