Cica Soothing Serum Reviews

4.4 Rating 519 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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“I have sensitive skin type. This serum works perfectly for me. It's moisturising and soothing.”

1 Helpful Report

Posted 3 years ago

Author didn't leave any comments.

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Posted 3 years ago

“Have been using this serum for about a month now and my skin definitely feels less sensitive. As others have said it does have a slightly unpleasant scent but i just make sure i’ve got a scented moisturiser ready to cover the smell!”

1 Helpful Report

Posted 3 years ago

“I ordered the Centasoothe serum a couple of months ago because the winter weather and central heating was playing havoc with my skin and I developed sore, dry patches and acne and I knew I needed to change my usual skin care regime. The delivery, as always, was prompt by my first disappointment on opening the serum was the apperance. I can only describe it as bloody colostrum, very off-putting. The next disappointment was the smell. I can't identify what it is but this serum stinks, it smells like something had rotten and makes me gag. I tried to use it a couple of times but couldn't get past the smell. I raised this with Facetheory who immediately offered a refund - I can't fault the customer service. That's where this review would end if I hadn't caught covid a couple of weeks ago which has completely wiped out my sense of smell. After a week or so sruck in bed and feeling dreadful, when I started recovering my skin looked like it had aged 20 years. Seeing as I couldn't smell anything I decided to give the serum another try and if you can't smell it I have to say it is wonderful! After just two applications my skin looked brighter, smoother and fine lines were erased. I would love to keep using this but I know once my sense of smell returns I won't be able to tolerate it again. I wish Facetheory could adapt their recipe to remove the off putting scent because the serum itself is fantastic. As it currently stands I wouldn't recommend buying this product but if they change the formula give it a try.”

3 Helpful Report

Posted 3 years ago

Hi Emma, Thank you for your feedback. The distinct smell comes from the ingredients dragons blood and centella. We already looking into a reformulation that makes the smell less distinctive. Thanks Facetheory Team

Posted 3 years ago

“This product is amazing and does wonders on my skin. It has a funny smell that will disappear after a minute. This is the nature of botánica and I would recommend it 100%”

1 Helpful Report

Posted 3 years ago

“Leider finde ich den Geruch so unangenehm, dass ich das Produkt nicht verwenden kann. Ob es wirkt, kann ich daher leider garnicht sagen...”

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Posted 3 years ago

Amyjelbart J

Verified Reviewer

“Such a lovely serum really nice texture and my skin already seems glowing from it”