HydraSerene Night Cream Unscented / 50ml Reviews

4.6 Rating 697 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Emma M

Verified Reviewer

Incentivized

“Such a hydrating face cream, absaloutley love it”

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Posted 6 months ago

Hi Emma Thank you so much for your lovely feedback! We're thrilled to hear you’re loving the HydraSerene Night Cream Unscented and finding it so hydrating. It’s wonderful to know it’s working well for your skin, we really appreciate you taking the time to share your experience! Thanks Facetheory Team

Posted 6 months ago

“I've been using this night cream for years and it never disappoints. I always wake up the next morning with my skin feeling sooo soft, hydrated, and supple. Love it and highly recommend, especially if you have dry skin like me.”

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Posted 11 months ago

Hi Amelia, Thank you so much for taking the time to share your lovely feedback. We’re delighted to hear that HydraSerene Night Cream has been a consistent favourite in your routine and helps keep your skin feeling soft, hydrated, and supple each morning. It’s wonderful to know it continues to deliver the comfort and nourishment your dry skin needs. We truly appreciate your recommendation and your continued trust in us. Thanks Facetheory Team

Posted 11 months ago

“Didn’t work for me. Made my skin itch.”

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Posted 1 year ago

Hi Joan, Thank you for sharing your experience with our unscented HydraSerene Night Cream. We're truly sorry to hear that it caused irritation — that’s never our intention for our customers. Everyone’s skin can react differently to active ingredients, and it sounds like this formula wasn’t the right match for you. If you’d like, our customer service team can help you find an alternative product that may suit your skin better, and also assist you with a refund or exchange. Please feel free to contact us directly so we can rectify the issue. Thanks Facetheory Team

Posted 11 months ago

“Je suis très satisfaite de cette crème ! Elle est douce, elle n'a pas de parfum désagréable, la prochaine fois je prendrai celle qui sent la lavande pour comparer”

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Posted 1 year ago

Author didn't leave any comments.

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Posted 1 year ago

“Blends in beautifully and is non greasy”

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Posted 1 year ago

“I find this moisturiser really hard to rub it- it seems to sit on top of my skin for ages, and then once it does sink it, I just don't feel that hydrated. I much prefer a dewy, hydrated feel with my night creams.”

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Posted 1 year ago

Hi, Thank you for sharing your experience with the HydraSerene Night Cream. We appreciate your honest feedback. We're sorry to hear that the product didn't meet your expectations in terms of absorption and hydration. We understand that you prefer a dewy, hydrated feel with your night creams. The HydraSerene Night Cream is designed to restore the skin's moisture balance and protect it with ingredients like Hyaluronic Acid and Shea Butter. It's formulated to be a rich cream that nourishes the skin overnight. However, individual experiences can vary. Some users find the cream to be hydrating and non-greasy3, while others with dry skin have described it as very heavy. It may be that this particular formula is not the best match for your skin type or preferences. Try applying the cream to slightly damp skin, which can help with absorption. You could also experiment with using a smaller amount of product and consider applying a hydrating serum before the night cream to boost the overall hydration level. We hope this information is helpful. If you have any further questions or concerns, please don't hesitate to contact our customer service team. We offer a 365-day return policy, so if you're not completely satisfied, you can return the product for a refund. Thanks Facetheory Team

Posted 1 year ago

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Posted 1 year ago