HydraSerene Night Cream Unscented / 50ml Reviews

4.6 Rating 692 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Helpful Report

Posted 4 days ago

Hi Des, Sorry to hear you’re having a rough experience with the HydraSerene Night Cream Unscented. We appreciate you letting us know and we’re here to help. If there’s an issue with the product itself or you’re unhappy with the packaging, please share a bit more detail. We’ll review and see what options we can offer, whether a replacement, refund, or guidance on use. Thanks Team Facetheory

Posted 3 days ago

“The Hydra Serene Night cream feels very nourishing.”

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Posted 3 weeks ago

Dear Dorothy, Thank you for sharing your experience with our HydraSerene Night Cream Unscented. We’re thrilled to hear it feels nourishing. For best results, apply a small amount to clean skin at night, focusing on areas that feel dry. If you have any questions or would like routine tweaks, we’re here to help. Thanks again for the lovely review! Thanks Facetheory Team

Posted 3 weeks ago

Rachel S

Verified Reviewer

Incentivized

“Very good, feels very clinical. Very nice on the skin and can notice a difference in my skin”

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Posted 2 months ago

Hi Rachel Thank you for your lovely feedback! We're so pleased to hear that you’re enjoying the HydraSerene Night Cream Unscented and that it’s making a noticeable difference to your skin. We designed it to deliver visible results while feeling soothing and gentle, so it's wonderful to know it's working well for you. Thanks Facetheory Team

Posted 2 months ago

Emma M

Verified Reviewer

Incentivized

“Such a hydrating face cream, absaloutley love it”

Helpful Report

Posted 2 months ago

Hi Emma Thank you so much for your lovely feedback! We're thrilled to hear you’re loving the HydraSerene Night Cream Unscented and finding it so hydrating. It’s wonderful to know it’s working well for your skin, we really appreciate you taking the time to share your experience! Thanks Facetheory Team

Posted 2 months ago

“I've been using this night cream for years and it never disappoints. I always wake up the next morning with my skin feeling sooo soft, hydrated, and supple. Love it and highly recommend, especially if you have dry skin like me.”

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Posted 7 months ago

Hi Amelia, Thank you so much for taking the time to share your lovely feedback. We’re delighted to hear that HydraSerene Night Cream has been a consistent favourite in your routine and helps keep your skin feeling soft, hydrated, and supple each morning. It’s wonderful to know it continues to deliver the comfort and nourishment your dry skin needs. We truly appreciate your recommendation and your continued trust in us. Thanks Facetheory Team

Posted 7 months ago

“Didn’t work for me. Made my skin itch.”

Helpful Report

Posted 7 months ago

Hi Joan, Thank you for sharing your experience with our unscented HydraSerene Night Cream. We're truly sorry to hear that it caused irritation — that’s never our intention for our customers. Everyone’s skin can react differently to active ingredients, and it sounds like this formula wasn’t the right match for you. If you’d like, our customer service team can help you find an alternative product that may suit your skin better, and also assist you with a refund or exchange. Please feel free to contact us directly so we can rectify the issue. Thanks Facetheory Team

Posted 7 months ago

“Je suis très satisfaite de cette crème ! Elle est douce, elle n'a pas de parfum désagréable, la prochaine fois je prendrai celle qui sent la lavande pour comparer”