HydraSerene Night Cream Lavender / 50ml Reviews

4.7 Rating 3,382 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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“Love Facetheory face cream.”

Helpful Report

Posted 6 months ago

Hi Judy, Thank you so much for your lovely feedback! We’re thrilled to hear that you’re enjoying our HydraSerene Night Cream. It’s wonderful to know it’s become part of your routine. Thanks Facetheory Team

Posted 6 months ago

“Too heavy and oily for my skin.”

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Posted 6 months ago

Hi Katerina, Thanks for taking the time to review HydraSerene Night Cream. We're sorry to hear that it felt too heavy and oily for your skin. This formula is designed for deep hydration and may be richer than some skin types need. If you prefer a lighter texture, you might like our Supergel Moisturiser, which absorbs quickly and provides balanced hydration. Please feel free to reach out to our team if you'd like help finding the best match for your skin type. Thanks Facetheory Team

Posted 6 months ago

“Just start using don’t have much to say”

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Posted 6 months ago

Hi Fatuma, Thanks for sharing your early impressions of our HydraSerene Night Cream with Lavender! We hope you’ll continue to enjoy the soothing lavender scent and nourishing texture as you use it over time. We’d love to hear how your skin feels after a few more weeks of use. Thanks Facetheory Team

Posted 6 months ago

“I’ve been using this for a couple of years now. The first tube I had was very thick and difficult to spread on my face but others since then have been a lot better. I love the smell and it’s very moisturising”

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Posted 6 months ago

Hi Louise, Thank you so much for being a long-time user of HydraSerene Night Cream! We’re delighted to hear that you love its scent and find it deeply moisturising. Your feedback about the texture is really helpful. We’ve made small improvements over time to ensure it spreads more smoothly, so it’s great to know you’ve noticed the difference. Thanks Facetheory Team

Posted 6 months ago

Author didn't leave any comments.

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Posted 7 months ago

Hi, Thank you so much for your 5-star rating of our HydraSerene Night Cream! We’re delighted you enjoyed it and truly appreciate your support. Thanks Facetheory Team

Posted 7 months ago

“A really good moisturizer. The skin is very hydrated without greasyness. Will bye it again!!!”

Helpful Report

Posted 8 months ago

Hi Georgia, Thank you so much for sharing your feedback! We're delighted to hear that HydraSerene Night Cream is keeping your skin beautifully hydrated without any greasiness. It’s wonderful to know you’re enjoying it, and we look forward to welcoming you back when you’re ready for your next tube. Thanks Facetheory Team

Posted 8 months ago

“A very well priced, comforting, and easy to apply night cream.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the HydraSerene Night Cream and finding it both soothing and easy to use. Knowing it brings comfort while being great value means a lot to us. We hope it continues to make your nightly ritual a little more relaxing. Thanks Facetheory Team

Posted 8 months ago

Lianne

Unverified Reviewer

Incentivized

“Please change the packaging back to what it was or at least anything but these tubes! Even with the new ‘tool’ to get it out it’s still so annoying. Trying to store these tubes, especially with the ‘tool’ attached, is a nightmare!”

2 Helpful Report

Posted 8 months ago

Hi Lianne, Thank you for sharing your feedback with us. We’re truly sorry to hear that the new packaging has been causing you frustration. Your experience is really important to us, and we appreciate you taking the time to let us know how the tube format impacts your daily routine. We introduced the new design with the intention of keeping the formula as fresh and hygienic as possible, but we completely understand that ease of use and storage are just as important. Please know that your comments will be shared directly with our product development team as we continue to review and refine our packaging. Thank you again for your honest input and for being part of our community. Facetheory Team

Posted 8 months ago