HydraSerene Night Cream Lavender / 50ml Reviews

4.7 Rating 3,347 Reviews

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07961785402

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help@facetheory.com

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20-22 Wenlock Road,
London
London Borough of Hackney
N1 7GU

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“Decided to try this cream as it is advertised as rich, however I really do not like the texture. It is quite lightweight and difficult to apply. It takes time until the cream is fully absorbed, it leaves this white residue and feels like film. Really dull and pale look. Skin still feels dry after application. I prefer a rich cream texture that leaves the skin well moisturised and has a dewy look after. Unfortunately not for me.”

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Posted 1 month ago

Hi, Thank you so much for taking the time to share your feedback on our HydraSerene Night Cream Lavender. We truly appreciate your honest review and are sorry to hear that the texture and finish did not meet your expectations. We understand how important it is for a night cream to feel rich and deeply hydrating and leave your skin looking radiant and moisturised. While our formula is designed to be lightweight for fast absorption and to suit a range of skin types, we recognise that everyone’s preferences and skin needs are unique. Application Suggestions: To help achieve a more nourishing and dewy finish, you might try the following tips: Warm the Cream: Before applying, warm a small amount of cream between your fingertips. This can help the product spread more evenly and absorb better. Apply to Damp Skin: For enhanced hydration, apply the cream immediately after cleansing while your skin is still slightly damp. This helps lock in moisture and may reduce any residue. Layering: If your skin tends to be very dry, consider layering a hydrating serum or facial oil underneath the cream. This can boost moisture levels and create the dewy look you desire. Use Less Product: Sometimes, using a smaller amount can help the cream absorb more quickly and minimise any white residue or film. We always strive to improve our products, and your insights are invaluable. If you’re looking for a richer texture, we’d be happy to recommend other options from our range that may better suit your preferences. Please feel free to contact our customer care team for personalised suggestions or a possible exchange. Thank you again for your feedback, and we hope you find the perfect match for your skincare needs! Facetheory Team

Posted 1 month ago

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Posted 1 month ago

“Super satisfaite ! Je le prendrai à la lavande la prochaine fois pour tester. Le produit a une trxture agréable, j'ai vraiment la sensation que ma peau est hydratée, et il n'y a aucun résidu blanc ou de sensation d'avoir une couche en plus sur le visage.”

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Posted 1 month ago

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Posted 2 months ago

“Es una crema demasiado densa incluso para pieles muy maduras.”

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Posted 2 months ago

Hola Alexandra, ¡Gracias por compartir tu opinión! Lamentamos que la Crema de Noche HydraSerene no haya cumplido con tus expectativas. Nuestra fórmula está diseñada para ser rica e hidratante, pero entendemos que cada tipo de piel tiene sus preferencias. Si sientes que la crema es demasiado densa para tu piel, te recomendamos aplicar una cantidad menor o difuminarla con una crema hidratante más ligera para una experiencia más cómoda. Agradecemos tu opinión y la tendremos en cuenta para futuras mejoras. Si tienes alguna pregunta o necesitas ayuda, no dudes en contactar con nuestro equipo de atención al cliente en help@facetheory.com. Facetheory Team

Posted 2 months ago

“First impression is that it seems to make your skin feel a bit tight. Maybe I need to persevere.”

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Posted 2 months ago

“Very soft and nice feel when I put this cream on. in the morning skin looks like silk for me. Recomended. My skin is mixed dry and some parts are oily.”

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Posted 3 months ago

“I love this product. It’s simple yet effective. I have acne-prone combination skin, and it had absolutely no negative impact on my condition. It felt soothing and seemed to even out skin tone, making my skin feel more supple. I recently discovered that blending it over a less thick moisturiser gives me an extra boost of hydration.”

1 Helpful Report

Posted 3 months ago