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Glow-C Daily Moisturiser SPF 30 Mandarin / 50ml Reviews

4.8 Rating 2,101 Reviews
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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Helpful Report
Posted 5 months ago
Hi, Thank you so much for leaving us a 5-star rating for our Glow‑C Daily Moisturiser SPF 30. We’re happy to know you’re enjoying it and truly appreciate your support. Thanks Facetheory Team
Posted 5 months ago
It is really great on my face it takes out the dark spots, I love it.
Helpful Report
Posted 5 months ago
Hi Isatou, Thank you for sharing your positive feedback on the Glow-C Daily Moisturiser SPF 30. It's wonderful to hear that you find it great for your face and that it helps reduce dark spots. Your appreciation means a lot! If you have any specific questions about aspects such as ingredients or usage tips, please don't hesitate to ask. Thanks Facetheory Team
Posted 5 months ago
Nothing awful but nothing that would make me recommend. No glow and skin feels as if I should reapply a few hours later.
Helpful Report
Posted 5 months ago
Hi Diane, Thank you for sharing your experience with Glow-C Daily Moisturiser SPF 30. While many find it brightening and hydrating throughout the day, we understand it may not have met your expectations for radiance or lasting moisture. Your feedback helps us improve. If you’d like, our team can recommend layering options or complementary products to better support your skin’s hydration and glow. Thanks Facetheory Team
Posted 5 months ago
Am moving to a new brand, despite using this for years, just cant continue with this new packaging. The formula of the cream has changed in the new packaging so now its a bit oily and not mixed very well, the products don't sit well or look nice on the shelf, its harder to get the product out, it gets a grimy brown layer round the rim, just awful, such a shame
1 Helpful Report
Posted 5 months ago
Hi Caroline, Thank you for taking the time to share your experience with our Glow-C Daily Moisturiser SPF 30. We’re truly sorry to hear that the updated packaging and formula haven’t met your expectations after using this product for so long. Your feedback regarding texture, dispensing, and product build-up around the rim has been noted, and we’ll ensure that this is passed along to our product team for review. We never want long-term customers to feel disappointed, and we really appreciate you letting us know what hasn’t worked for you with the latest version. If you’d like, our customer care team would be happy to guide you through alternative options within our range that may be closer to the experience you enjoyed previously. Please feel free to reach out directly so we can help further. Thanks Facetheory Team
Posted 5 months ago
I have been using this cream in the glass pot for years and loved it. But I'm disappointed now that the packaging has changed to a squeezy tube, it's not easy to get just the right amount out and I won't be buying it again unless it goes back to a pot. Maybe I got a bad batch, but it's more gritty and less predictable than previously. Also don't know if the tube is recyclable, which was one of my main reasons for buying facetheory in the first place.
Helpful Report
Posted 5 months ago
Hi Chia, Thank you for sharing your feedback with us. We’re so glad to hear that you’ve enjoyed using Glow-C Daily Moisturiser SPF 30 Mandarin over the years, and we completely understand your concerns around the recent changes. We’ve transitioned to tube packaging to help prevent product exposure to air and light, which helps preserve the stability of vitamin C and other active ingredients. The tubes are made from recyclable aluminium, though we appreciate that glass jars are often preferred, and we’ll be sure to pass your comments along to our product team. Regarding the texture, the formula itself has not been altered, so it sounds as though you may have received a tube that does not meet our standards. If you contact our support team directly, we’ll be happy to arrange a replacement for you. We truly value your loyalty and your thoughts, as they help us improve both our products and the experience we provide. Thanks Facetheory Team
Posted 5 months ago
Easy to spread, does not feel sticky, nice scent.
Helpful Report
Posted 5 months ago
Hi, Thank you for sharing your thoughts on our Glow-C Daily Moisturiser SPF 30. We're so pleased to hear that you enjoy the smooth texture, light feel, and refreshing mandarin scent. It’s great to know the formula fits easily into your routine without leaving any stickiness. Thanks Facetheory Team
Posted 5 months ago
I love this face cream. I have been using it for a good year now and my skin loves it. It soaks in nicely without leaving my face greasy. The added spf is a bonus! The only thing I would change is the packaging. I much prefer the glass jars as it was easier to use and felt much more luxurious. Sadly, the tubes don't last as long and the lid tends to constantly drop off.
Helpful Report
Posted 5 months ago
Hi Donna, Thank you for taking the time to share your feedback on our Glow-C Daily Moisturiser SPF30. It’s wonderful to hear that your skin has been enjoying it over the past year and that you value the lightweight feel and built-in SPF protection. We understand your point about the packaging. We continually review our formats to strike a balance between sustainability, ease of use, and product preservation. Your comments about the tube and lid are especially helpful, and we’ll make sure to pass these on to our product development team for review. Thanks Facetheory Team
Posted 5 months ago
I love this stuff. It works! Lovely texture and scent, isn’t heavy on the skin and the SPF is excellent. However, why did you swap fro glass jars to these awful tubes with tops that don’t fasten properly? They’re awful. Please bring the jars back!
Helpful Report
Posted 5 months ago
Hi Diane, Thank you for sharing your feedback with us. We’re so pleased to hear that you love the Glow‑C Daily Moisturiser SPF 30 and that it’s working well for you, with a texture and finish that suit your skin. We really appreciate your comments about the packaging. We recently transitioned from glass jars to tubes to make the product more lightweight, travel-friendly, and hygienic for dispensing, but we completely understand that some customers prefer the original jars. Your thoughts on the tube design, especially the fastening, have been passed directly to our product team so we can review and improve this. Your input is invaluable in helping us refine both our skincare and packaging. Thanks Facetheory Team
Posted 5 months ago