Blemicalm Azelaic Acid 15% Clarifying Serum Reviews

4.6 Rating 2,137 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Samia J

Verified Reviewer

Incentivized

“This Serum burnt my face when I put it on had to wash it off and left my face and neck red and sore for a few days had to use steroid cream to help. I did email facetheory for refund or ask for advice but noone bothered to get back to me, which was very disappointing since I've been a customer for years.”

1 Helpful Report

Posted 1 month ago

Hi Samia, Thank you for your feedback regarding the Blemicalm Azelaic Acid 15% Clarifying Serum. We are very sorry to hear about the adverse reaction you experienced and understand how upsetting this must have been. Please note that our Customer Service team did respond to your email on July 18th, so we kindly ask you to check your spam or junk folder in case the response was filtered there. We are committed to supporting our customers and would be happy to assist you further with your concerns. Thanks Facetheory Team

Posted 1 month ago

Khadija S

Verified Reviewer

Incentivized

“Trop bien mais Quesqui pique la peau”

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Posted 1 month ago

Anonymous

Verified Reviewer

Incentivized

“Brilliant products love love love”

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Posted 1 month ago

Kay H

Verified Reviewer

Incentivized

“My favourite Face Theory serum .. Used for a good few years and never without it... Really clears the skin and refines pores .. Also gets rid of cystic acne that I get in my hair line from time to time !! I cant use vitamin C way to strong for me but this serum is as good if not better at clarifying my skin .. Just love it !!”

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Posted 1 month ago

Sagar P

Verified Reviewer

Incentivized

“This product is the best. Really helped get rid of my pigmentation and leave my skin even.”

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Posted 1 month ago

“Not been using for long,and using other products from here,skin is looking much improved, I'm very happy”

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Posted 1 month ago

“I have to say I love the serums and the toners I buy from facetheory but this one made my face burn for so long very uncomfortable not sure why”

2 Helpful Report

Posted 2 months ago

Hi Shireen, Thank you for sharing your feedback and for being a loyal Facetheory customer. I’m sorry to hear that the Blemicalm Azelaic Acid 15% Clarifying Serum caused discomfort and a burning sensation for you. While this serum is formulated to be gentle and suitable for sensitive, blemish-prone skin, the high concentration of azelaic acid (15%) can sometimes cause tingling or irritation, especially if your skin is new to this ingredient or if it’s particularly sensitive. If you haven’t already, we recommend: Patch testing new products before full application, especially with active ingredients like azelaic acid. Applying the serum on alternate days at first, or mixing it with your moisturiser to help your skin adjust. If the sensation persists, discontinue use. We truly value your feedback as it helps us improve our formulations and guidance. If you’d like to discuss your experience further or try an alternative product, please don't hesitate to contact our customer service team—we’re here to help. Thanks Facetheory Team

Posted 2 months ago

“Je suis très heureuse de mon achat j’ai essayé de multiple acide azelaique mais celui ci est une pépite et je resterais sur lui. J’ai de la rosacee et il m’a tellement calmer la rosacee m’a améliorer ma peau. Wawww . Il est composé de 15% d’acide aze, cela peut paraître beaucoup mais pourtant il est si doux à porter. Je n’ai eu aucune réaction c’est incroyable. Vraiment heureuse et satisfaite .”

1 Helpful Report

Posted 2 months ago