“5* product in terms of the formulation and customer service. I wish the packaging were different to make it easier to store. The thin top makes it topple over and unable to stand upright. The pressurized container makes the product come out in large amount leading to waste. Some of the tubes are easier to control than others”

Helpful Report

Posted 7 months ago

Hi Michelle, Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying the Peptide Firming Eye Cream and that both the formulation and our customer service have impressed you. We really appreciate your comments about the packaging design. Your experience with the pump and stability is valuable to us, feedback like yours helps us refine our packaging to make it both functional and sustainable. Our product team is actively reviewing dispenser formats to improve ease of use and dosage control. Thank you again for taking the time to share your thoughts and for being part of our community! Facetheory Team

Posted 7 months ago

“Me encanta este contorno, el único fallo que tiene es que el producto se sale cuando lo abro por primera vez, desperdiciándose bastante cantidad.”

Helpful Report

Posted 7 months ago

¡Hola! Nos alegra saber que te encanta nuestro contorno de ojos Peptide Firming Eye Cream. Lamentamos el inconveniente con la cantidad de producto que se ha salido al abrirlo por primera vez. Agradecemos mucho que nos lo hayas comentado, ya que esto nos ayuda a mejorar el envasado. Si deseas, nuestro equipo de atención al cliente puede ayudarte con una reposición o revisar tu caso más a fondo, solo escríbenos a help@facetheory.com. ¡Gracias por tu confianza! Facetheory Team

Posted 7 months ago

“Eye cream is quite good seemed to help my fine lines however the packaging is completely detrimental to the product. It comes out constantly and I have to scramble to get the lid back on to stop it pouring out. I estimate I have wasted 50% of the product. This also means the nozzle and lid go gunky and unpleasant quickly. Expensive esste of money. Won't be buying again.”

Helpful Report

Posted 8 months ago

Hi Catherine, Thank you for sharing your experience with our Peptide Firming Eye Cream. We’re really pleased to hear that you noticed an improvement in the appearance of fine lines, though we’re very sorry to learn that the packaging caused difficulties in using the product. Your feedback about the pump dispensing too much product and becoming messy is incredibly helpful, and we’ll be sharing it with our product development team to review. We’d also like to make this right for you. Please reach out to our customer care team at help@facetheory.com so we can look into a replacement or alternative solution. Thanks again for taking the time to let us know. We truly value your input and hope to restore your confidence in our products. Thanks Facetheory Team

Posted 8 months ago

“This eye cream is easy to apply (I use a roller) and has effectively plumped my skin in that area. Thankyou!”

Helpful Report

Posted 8 months ago

Hi Jennifer, Thank you so much for your lovely review! We're delighted the Peptide Firming Eye Cream is plumping your skin so effectively and pairs perfectly with a roller for easy application. Enjoy the continued firmness and brightness it brings to your eye area! Thanks Facetheory Team

Posted 8 months ago

“Suche seit Jahren eine gute Augencreme, hier bin ich fündig geworden. Sie ist sehr gut verträglich, deutlich weniger reichhaltig als die Retinal-Augencreme und für den Sommer tagsüber absolut geeignet. Im Winter benutze ich die Retinal-Variante – mit beiden bin ich sehr zufrieden. Gute Qualität muss nicht teuer sein! Sie haben definitiv eine neue Kundin gewonnen.”

Helpful Report

Posted 8 months ago

Hallo Bewlay, Vielen Dank für Ihre tolle Bewertung unserer Peptide Firming Eye Cream! Es freut uns riesig, dass Sie nach langer Suche endlich die passende Augencreme gefunden haben und sie so gut verträglich sowie ideal für den Sommer tagsüber finden. Besonders schön zu hören, dass Sie sie mit unserer Retinal-Variante im Winter kombinieren und mit beiden absolut zufrieden sind – diese saisonale Anpassung zeigt, wie vielseitig unsere Formeln sind. Ihre Rückmeldung zur leichteren Textur unterstreicht genau die Vorteile der Peptide und Vitamin C für straffere, hellere Augenpartie. Wir schätzen es sehr, dass gute Qualität für Sie überzeugend ist und wir eine treue Kundin wie Sie gewinnen durften! Teilen Sie gerne weitere Erfahrungen oder Routinen – wir freuen uns auf Ihre nächsten Bestellungen. MfG Facetheory Team

Posted 8 months ago

“Good but insane amount of air in the tube. Lost half of it because it wouldn't stop coming out.”

1 Helpful Report

Posted 8 months ago

Hi Oana, Thank you for your feedback on our Peptide Firming Eye Cream. We're glad you found the product effective overall, and we're truly sorry to hear about the excessive air in the tube leading to product waste, that's frustrating and not the experience we aim for. We're actively working with our packaging team to improve the filling process and design for better control. Your input helps us refine our products, thank you for sharing. Thanks Facetheory Team

Posted 8 months ago

“Textura ligera, rellena, hidrata y relaja todo el contorno. Lo uso tanto por la mañana como por la noche.”

Helpful Report

Posted 8 months ago

Hola Eva ¡Muchas gracias por tu fantástica reseña de nuestra Peptide Firming Eye Cream. Nos encanta saber que su textura ligera rellena, hidrata y relaja todo el contorno de los ojos, perfecta para usar mañana y noche. Esta fórmula ligera combina péptidos potentes, 1.5% hexylresorcinol y vitamina C para mejorar la firmeza, elasticidad y luminosidad mientras proporciona hidratación duradera. ¡Tu opinión nos motiva mucho, sigue disfrutándola en tu rutina! Facetheory Team

Posted 8 months ago

“Using it for about 2 weeks and so far I had no issues, like I sometimes have with other under eye products that leave a burning sensation.”

Helpful Report

Posted 8 months ago

Hi Ana, Thank you for your positive feedback on Peptide Firming Eye Cream. We're pleased to hear it's been gentle with no burning sensation after two weeks, many with sensitive skin appreciate the unfragranced formula featuring peptides, vitamin C, and botanicals like jojoba oil for soothing hydration without irritation. Your experience highlights why it's a go-to for comfortable under-eye care, keep enjoying it! Thanks Facetheory Team

Posted 8 months ago

Peptide Firming Eye Cream Reviews