The North Face 700 Fill Down Mens Coat - 6 Colours | Wowcher Reviews

2 Rating 22 Reviews

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Gordon

Verified Reviewer

Incentivized

“Despite several phone calls and emails I am still awaiting a date as to when my jacket will be delivered. Very poor customer service.”

Helpful Report

Posted 5 hours ago

Tom

Verified Reviewer

Incentivized

“It’s still not arrived.”

Helpful Report

Posted 5 hours ago

Anonymous

Verified Reviewer

Incentivized

“Still haven't received my order so couldn't tell you how the product is but one thing is for sure, the customer service and communication is an absolute shambles from Wowcher and the merchant selling the product. Been weeks since I made purchase and been promised it every week. Never again.”

Helpful Report

Posted 6 hours ago

Jake

Verified Reviewer

Incentivized

“The jacket has not turned up and your customer service is absolutely shocking. I’ll never use this website again. Hurry up and send my jacket you dirty thief’s”

Helpful Report

Posted 7 hours ago

Mary

Verified Reviewer

Incentivized

“Still not received”

Helpful Report

Posted 7 hours ago

Tony

Verified Reviewer

Incentivized

“I’ve not received the jacket yet, should have been here 8 days ago. I’ve contacted the merchant and not yet had a response. So far very unimpressed.”

Helpful Report

Posted 7 hours ago

Anonymous

Verified Reviewer

Incentivized

“Not had this long, so can't comment on longevity, but it's incredibly warm and the quality of construction is excellent. Hope to be wearing it for a long time.”

Helpful Report

Posted 4 days ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 3 days ago

Ryan

Verified Reviewer

Incentivized

“Bought the voucher, placed the order for the jacket then paid extra to have it delivered by 21.1.26, a week later and still no jacket. Reached out to the seller and they were also less than helpful. Ordered on 15th and still have nothing. Very disappointing.”

Helpful Report

Posted 4 days ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 3 days ago