Luxury Quilted Memory Foam Hotel-Style Pillows - 2 or 4 Pack, Breathable & Supportive | Wowcher Reviews

1.3 Rating 98 Reviews

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“I never received my order”

Helpful Report

Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 3 months ago

“I haven't received them yet despite contacting the supplier. Apparently they are on route to the courier but I have heard nothing since. Really bad service !!”

Helpful Report

Posted 3 months ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 3 months ago

“I’m still waiting to get pillows so service is bad. Maybe someone can tell me what’s happened to my order”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 3 months ago

“I never received my pillows.”

Helpful Report

Posted 3 months ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 3 months ago

“Not goo quality. Really flat. Also, I had to get Wowcher to chase the order because the seller took ages to send the pillows and then wouldn't answer my emails. Overall, a bad experience.”

Helpful Report

Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 3 months ago

“I can't say , they still haven't been delivered”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear that. I am afraid this Wowcher voucher was not redeemed in time and therefore no delivery was arranged. If the voucher is not redeemed, eventually it will expire and it will no longer be able to be used. This information was given prior to purchase, however I will refund credit to your Wowcher account as a gesture of goodwill. This is for 100% of the value and this can be used immediately. Many Thanks Wowcher Team

Posted 3 months ago

“These pillows are awful. They are very thin nothing like a hotel or luxury. Very disappointed. Won’t use these. Complete waste of money would even go as far to say this is an actual scam.”

Helpful Report

Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 3 months ago

“Pillows are just ok. Wouldn’t say luxury. Had to contact Wowcher 3 times before I received my order! Emailed the company but didn’t respond.”

Helpful Report

Posted 3 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 3 months ago