“I haven’t even received it yet so not impressed. No one is replying to my emails”

Posted 3 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks, Wowcher.

Posted 3 months ago

“Item never arrived, I have tried to contact the company without success so far, very disappointed.”

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Posted 3 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks, Wowcher.

Posted 3 months ago

“I still haven’t received my fan which was due to be delivered around the 27th July, tried contacting customer services on a few occasions but had no response, this is the first time I have ordered through Wowcher and I won’t be ordering again.”

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Posted 3 months ago

Hi there, apologies for the delayed response as we were waiting on a response from our courier company. We have dispatched a replacement unit today via our courier service company. Full tracking information has been uploaded. Please allow upto 3 working days to arrive. Kind regards

Posted 3 months ago

“Still not received this item even after speaking to supplier twice second time no response”

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Posted 3 months ago

Hi there, apologies for the delayed response as we were waiting on a response from our courier company. We have dispatched a replacement unit today via our courier service company. Full tracking information has been uploaded. Please allow upto 3 working days to arrive. Kind regards Wowcher

Posted 3 months ago

“Never turned up! Thankfully wowcher stepped in because the seller just did not respond.”

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Posted 3 months ago

Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologise that the deal didn't meet your expectations. Kind regards Wowcher

Posted 3 months ago

“I have rated this cooler as very poor because it is 6 days past delivery date and still not arrived. I have emailed the merchant but no reply”

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Posted 3 months ago

Hi there, apologies for the delayed response as we were waiting on a response from our courier company. We have dispatched a replacement unit today via our courier service company. Full tracking information has been uploaded. Please allow upto 3 working days to arrive. Kind regards

Posted 3 months ago

“I have not received it, and can't get in touch with anyone”

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Posted 3 months ago

Hi there, apologies for the delayed response as we were waiting on a response from our courier company. We have dispatched a replacement unit today via our courier service company. Full tracking information has been uploaded. Please allow upto 3 working days to arrive. Kind regards

Posted 3 months ago

“Dont bother, buy from proper company. 3 weeks later no aircon, no info messed around for a refund. Avoid wow her at all costs”

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Posted 3 months ago

Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 3 months ago

6L Oscillating Air Cooler Fan With Remote, 3 Speed Settings & Ice Boxes - Portable Cooling Solution | Wowcher Reviews