6L Oscillating Air Cooler Fan With Remote, 3 Speed Settings & Ice Boxes - Portable Cooling Solution | Wowcher Reviews

1 Rating 44 Reviews

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“Never received the item but charged still awaiting response from seller”

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Posted 4 months ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 3 months ago

“It never turned up so can't write a review. Would never go their again. I would like my money back if I'm not going to receive my order. It was ment to turn up on the 23 /7/2025.”

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Posted 4 months ago

Posted 3 months ago

“I haven't received it the Air Cooler - it was supposed to be delivered on or before the 22nd July! I have had no word from the seller regarding delivery, no word from a delivery company either! I have emailed the seller, and I'm still waiting for a reply. It doesn't help, that I can't contact Wowcher either, which is ridiculous and I'm absolutely fed up of always having to do the chasing up of deliveries myself. I'm not a well woman, so I can't always be doing that. There are a lot of other things I could complain about too, but nowhere to complain to, so I will probably just close my account and put it all down to a bad experience/s.”

Helpful Report

Posted 4 months ago

Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologise that the deal didn't meet your expectations. Kind regards Wowcher

Posted 4 months ago

“Item still not delivered not good enough from Wowcher or manufacturer Now going to PayPal for dispute against Wowcher .Wowcher not interested in a refund to me customer service is shocking”

Helpful Report

Posted 4 months ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 4 months ago