Pilates Reformer Machine For Home Gym - Portable, Auto-Rebound, Multi-Function, Space-Saving Design | Wowcher Reviews

1.6 Rating 51 Reviews

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“Delivery was quite quick but not all the pieces were in the box so this is disappointing.”

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Posted 3 days ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 2 days ago

“I was very excited to receive the pilate board and put it together as soon as it arrived. I was very disappointed at the quality of the materials it was uneven and very jolty to use . The handles slipped out of the holes which in my opinion was very dangerous. There were no instructions with it and the board didn't even resemble the picture that came with it . I emailed the company to say that I wasn't very happy with it and thought it was dangerous and faulty. They asked me for video evidence which I sent . There reply was I could send it back but I had to pay the return postage which was £8. I was very disappointed.”

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Posted 3 days ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 2 days ago

“Really poor qaulity & parts missing”

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Posted 1 week ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 1 week ago

“Plastic and very flimsy”

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Posted 2 weeks ago

Thank you for your feedback, I'm sorry to hear of your experience, If you need any further assistance please get back to us with the below email address. cs@dealhelp.co.uk Many thanks, Wowcher.

Posted 2 weeks ago

“Due to not coming with instructions haven't a clue how to assemble so totally useless to me”

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Posted 3 weeks ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 3 weeks ago

“Cheap plastic , runners not even so sticks ay the split .. handle pin wasn't connecting properly . No instructions included or excersise to explain what to do. If could return I would”

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Posted 4 weeks ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 4 weeks ago

“Nice item and arrived quickly. I have given it 3 stars as where it folds when using it the gliding pads are a little sticky so it's not smooth.”

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Posted 4 weeks ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 4 weeks ago

“No instructions so absolutely no idea how it's meant to be put together and unfortunately ordered 2 a pressie for my sister would appreciate some instructions or would like to return to seller”

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Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 4 weeks ago