“I haven’t received my watch. I was sent an email stating they didn’t have the colour. I asked for another never heard anything until I emailed. The response was swift but they had no series 5 was asked would I want a series 6. Im now awaiting their reply. I paid extra for the post but its been over a week with still no watch”

Helpful Report

Posted 14 hours ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 2 hours ago

Robert

Verified Reviewer

Incentivized

Author didn't leave any comments.

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Posted 4 days ago

Sorry I'm afraid I'm not following. Please can you clarify what the query is?

Posted 3 days ago

“Not happy no charger apple watch dies after charging fully and sleeping overnight had a fitbit previously, definitely going back”

Helpful Report

Posted 1 week ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 week ago

“Useless item, wouldn’t hold charge and battery was only at 75% and needed a battery replacement, wasn’t updated to the latest software and arrived 0% charge and took over an hour to turn on. I have returned the item for a full refund however I am still yet to hear from them or receive my refund.”

Helpful Report

Posted 2 weeks ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 2 weeks ago

“Horrendous; scratched to high heaven! Wouldn’t reccomend; just look at the state of the watch face!”

Helpful Report

Posted 2 weeks ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 2 weeks ago

“The watch arrived but with no charger so I can’t see if it’s working or not yet as I have had to order one, not good”

Helpful Report

Posted 2 weeks ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 2 weeks ago

“I'm not sure if this product is official or genuine. The reason I am not sure if it should be delivered with a charger- but wasn't! Then I borrowed my daughters official purchased charger and was not magnetized yo watch case as expected I will continue to check”

Helpful Report

Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, If you need any further assistance please get back to us with the below email address. cs@dealhelp.co.uk Many thanks, Wowcher.

Posted 1 month ago

“Watch arrived very quickly and well packaged. There were no instructions for use so I did have to go online to research plus how to charge it. YouTube and Amazon were very helpful. I am thrilled now it’s up and running and glad I purchased it.”

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Posted 1 month ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 1 month ago

PRICE DROP! Apple Watch Series 5 or 6 - Smart Fitness Tracker With GPS, Cellular & Charging Options! | Wowcher Reviews