PRICE DROP! Refurbished Apple Watch Series 5 or 6 - Smart Fitness Tracker With GPS, Cellular & Charging Options! | Wowcher Reviews

2.1 Rating 37 Reviews

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Christiane

Verified Reviewer

Incentivized

“I am extremely dissatisfied with this order. I ordered one item and received a different one, which was also sent to the wrong address… The parcel has now been returned. I expect the refund to be processed as soon as possible.”

Helpful Report

Posted 3 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 3 months ago

"Gail"

Verified Reviewer

Incentivized

“I reported straight away there was a scratch across the watch and I’ve heard nothing back from anyone including the manufacturer”

Helpful Report

Posted 4 months ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 4 months ago

Laura

Verified Reviewer

Incentivized

“Watch arrived with a lot of scratches/cosmetic damage. I expected some but thought it would be in better condition than I received. The battery is useless and doesn’t ever last 1 day so overall I’m not that happy”

Helpful Report

Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 4 months ago

Ollie

Verified Reviewer

Incentivized

“Turned up and if I say well used would be a understatement sent it back recorded delivery awaiting refund”

Helpful Report

Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 4 months ago

Kristian

Verified Reviewer

Incentivized

“Scratched - chunk out of back of watch. Not refurbished just recycled, new strap and reset”

Helpful Report

Posted 4 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 4 months ago

“Yes was happy with the watches just a bit disappointed that they didn’t have charges with it”

Helpful Report

Posted 5 months ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team

Posted 5 months ago

“Awful - broken after three weeks”

Helpful Report

Posted 5 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 5 months ago

“Absolutely disgusted with my purchase had nothing but hassle before I even got the item, currently can’t email them as it keeps telling me mailbox is full, do not waste your money, was meant to be a grade A but took it to a professional to grade and was told it’s a grade C. I’m still waiting on a refund and ain’t able to get hold of them I will be taking this to trading standards”

Helpful Report

Posted 5 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 5 months ago