PRICE DROP! Central Krakow City Break with Auschwitz Tour & Return Flights. | Wowcher Reviews

2.7 Rating 23 Reviews

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“Extremely poor. Landed up coating 3 times that amount atleast. And prime holidays. Should never. Never. Be part of a holiday advertisement by you. They are a con. Out and out con. Read reviews on them. I wish I had before wasting my money on one of your products.”

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Posted 10 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 10 months ago

“Redeemed the wowcher to be told our flight was via Stuttgart (for 7 hours!) and then flying to Katowice instead of Krakow. Told Prime Holidays it doesn’t state indirect flights to which I was told it doesn’t state direct flights either! We had to pay an extra £90pp for direct flights. Communication was appalling and I would never book with Wowcher/Prime Holidays again. Luckily, after paying the extra, we got flights and fairly central apartments but it was stressful whilst trying to get what I paid for. Wowcher were not supportive in this matter at all.”

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Posted 10 months ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 10 months ago

“Hotel was in a nice central location, the tour was not too far away from the hotel, however i felt it was slightly rushed once on it. The walking tour of the town was brilliant.”

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Posted 1 year ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 1 year ago

“Diabolical shambles never book through this company no service at all if I could give minus stars i would”

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Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team

Posted 1 year ago

“Great service, easy to book, great location and tour service excellent”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago

George Hanmer

Verified Reviewer

“Hotel and tour was fantastic and good value. But was very disappointed that a holiday that cost £159.00 had £154.00 add by the agent as a flight supplement. When I went on Ryanair website I could have booked the flights directly myself for less than what I was charged by holiday agent. When I said I wanted what I'd paid for the agent told me my flight were from Liverpool out and Manchester Airport return which was impossible.”

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Posted 1 year ago

“not even gone yet.. the tour provider prime is shocking to deal with… no contact can be made with them”

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Posted 2 years ago