FitPro Fitness Tracker & Smart Health Watch - Heart Rate, Sleep & Step Counter, iOS/Android Compatible | Wowcher Reviews

1.3 Rating 43 Reviews

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“Received the watch, no charger, no guarantee. Have tried to contact the company and wowcher no reply”

Helpful Report

Posted 8 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 8 months ago

“Loses charge after 4 hours”

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Posted 10 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 10 months ago

Jennifer Mcwilliams Happy To Have My Name Showing

Verified Reviewer

“Considering I still haven’t received it it is impossible to review it!!! I’m about furious about this!!! I’m beginning to think wowcher is a scam as I’ve not received anything I ordered!! It hasn’t been left with neighbours before this is the next thing you ask!!! Absolutely disgraceful”

Helpful Report

Posted 11 months ago

Thanks for your feedback, we are sorry to hear about your experience, Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 11 months ago

“I have not received the fitpro adult fitness tracker and monitor”

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Posted 1 year ago

Thank you for your review. I am sorry to hear your comments, I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 1 year ago

“I can't get the watch to go .it needs a charger which I didn't get in the box .”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 1 year ago

“Awful. Wouldn't even turn on. Customer service non existent. Last time I get a Wowcher for sure.”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher.

Posted 1 year ago

“Absolute rubbish!!! What’s the point of a watch without a charger? Can’t even turn it on let alone use it. Don’t bother”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher.

Posted 1 year ago

“Not received item”

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Posted 1 year ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 1 year ago