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All Day Hop-On Hop-Off Heritage Routemaster Bus Tour - London Sightseeing Adventure - Perfect for Easter Holidays | Wowcher Reviews

2.2 Rating 32 Reviews
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Terrible terrible, we went to London and looked and looked for this tour bus stop, we asked one of the other company tour guides and we were instructed to phone the company. To our horror the tour from Wowcher only operates on the weekend. We we on Monday, and found out on Tuesday. We were very disappointed. Waste of money and valuable time. So embarrassing.
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Posted 11 months ago
Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team
Posted 11 months ago
Highly disappointed with this purchase, we searched for the bus operator, no.one could tell us where it was , we went to all pick up points, all the other bus operators were very visual everywhere apart from this one . My two children were very much looking forward to it and were left very upset
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Posted 11 months ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher
Posted 11 months ago
Oh dear what a disaster waited 40 minutes in pouring rain ☔️ yep and the bus was a no show.... Several other bus tours across the road busy doing business despite the not so wonderful weather. Not the nicest surprise treat for my friends reason 2 tickets purchased allowing all 4 of to have a lovely trip around the city will not be recommending this to friends and colleagues YOU MISSED OUT .....
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Posted 1 year ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher
Posted 1 year ago
Went to Waterloo station but couldn't find the stop, no signs whatsoever. Spoke to various other people who said it wasn't a very reliable, we've been in London for two days & never saw a bus from this company
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Posted 1 year ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team
Posted 1 year ago
Myself and my freind waited over an hour for the bus,it was stated every 45 minutes. Really disappointed in the trip ,wouldn't recommend it
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Posted 1 year ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher
Posted 1 year ago
Absolutely rubbish Didn't even turn up I waited 1.30 mins on stop than have to book another service
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Posted 1 year ago
Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 1 year ago
We arrived Waterloo station only to hear the bus does not come out regularly, we waited for about an hour but it didn't turn up so I haven’t used the tickets yet.
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Posted 1 year ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team
Posted 1 year ago
The website needs updated as all the information is wrong took 2 days to find departure places as incorrect on your website was not happy going to different places to try and get then the hop on hop off 2 places of interest only then disembark terrible would not use woucher services again
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Posted 1 year ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher
Posted 1 year ago