“We normally love this tea, however in the last two weeks the flavour has changed, not nearly as strong as before. Why is this? Have you changed the blend? I know how to hit it with boiling water and wait for it to brew so not doing anything different.”
Thanks for reviewing our Strong English Breakfast.
Whilst we're pleased that you're a fan of this blend, we are sorry to hear you have noticed that it tastes different to the cuppa you normally enjoy. We haven't made any changes to this product, so we are keen to get to the bottom of this. We have passed your comments on to our CS team, so they will email you today to help you further with this.
Thanks again for taking the time to share your experience.
