Country Oak Tall Fully Assembled Bookcase with Drawers - 10% OFF CODE SAVE Reviews

4.8 Rating 129 Reviews

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

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Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Joseph McElroy

Verified Reviewer

“Bookcase is lovely. Sadly, they delivered it at 7am with no advance warning of the day they planned to deliver it. Then, a couple of surly lads dumped it in my hallway, leaving me, a man recovering from an operation, and my pregnant wife to get it into the lounge and up. Apparently, they changed their terms of delivery without informing us by email or phone to make it Covid-safe even though it is perfectly fine for people to enter someone else's home for the purposes of work as long as masks are worn and social distancing is maintained. Left two messages with customer service, but no one bothered to get in touch. Won't order from these jokers again!”

Helpful Report

Posted 4 years ago

Sorry you are unhappy with the way todays delivery worked out. Having looked into this order and the attached paperwork we are showing that delivery was actually confirmed for today via telephone between the hours of 7am and 10am. This is our normal practice when making deliveries and anything not confirmed in advance does not leave our warehouse. In terms of the Covid-safe delivery all of our delivery teams make several deliveries each day and as such given the current climate we don't consider it safe to have them in and out of multiple properties. Had we been made aware of your specific circumstances we could have looked at alternative arrangements or delayed delivery. The safety of both our employees and customers has to be our number 1 priority which is why our teams are currently instructed to deliver to a hallway or preferably doorstep/outbuilding. This has been evident on our website for several months and is in line with many other U.K retailers delivering heavy and bulky goods. Once again apologies you are unhappy with the delivery service you have received.

Posted 4 years ago

Raymond Houldsworth

Verified Reviewer

“Arrived on time. The 2 men were very helpful. Will definately buy from top furniture again.”

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Posted 5 years ago

Simon Wallwork

Verified Reviewer

“Shelves arrived as advised and the quality and look were first rate.”

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Posted 5 years ago

“Excellent quality product. Extremely well made and exceeded our expectations. Recommended.”

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Posted 5 years ago

“Delivered on time. Looks brilliant and very sturdy lovely oak wood. I have bought other products in the past from this company and They still look good as new. Highly recommend this company and their products”

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Posted 5 years ago

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Posted 5 years ago

Laura Cunningham

Verified Reviewer

“Very happy with my purchase.”

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Posted 5 years ago

David McPherson

Verified Reviewer

“Really nice quality bookshelves - very happy with them. Arrived well wrapped and protected. Would definitely buy from them again.”

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Posted 5 years ago