“avoid at all costs go for another insurer is like the spanish inquisition never had so much hassle in my life snd i have had clean lisence for 36 years max no claims am stuck with rhem now but please consider anotger company tgey eill appear as cheapest quote but is notcworth it”
“Although I got insurance quickly and easily it was later declined because my job had changed. This is very poor service as it means I have now been declined insurance and other brokers are loading my premium for something that was outside of my control. This is a big disincentive to use on line insurance quotes and I think I will be speaking to brokers from now on so I don't get stung by the broker changing their mind.”
“Having provided all the details and then securing provisional agreement, the broker then stated that the underwriters would not insure me as the bike was a large powerful bike and my no claims was historical not current.
Immediately I sought the same services from competitors, I secured insurance for £200.00. The extremes of the underwriters attitude connotes no actual professional brokering but instead a computer says yes/no. I suspect that no professional insurance brokerage was involved but instead an online sales rep'.
Mindful that I am a professional risk manager who works intimately with the insurance market, Bikesure were not demonstrating any brokering ability and the upshot is I am very satisfied with a competitor whom I will continue with going forwards and....I will not recommend Bikesure simply because they do not understand brokering.”
“2 months have passed and they still have not insured on an agreed value. I have cancelled bot of my policies and told all of my friends not to touch this company.”
“I appreciate they want to verify your information.
I was getting severe warnings about not giving them my documents and threats of invalidating my insurance etc BEFORE MY POLICY HAD EVEN STARTED.
Also of note, on line, it said you have submitted all the documents you need to, whilst via email, I was told I need to submit more.
They even want the DVLA share info code, probably as it saves them a few quid. Fair enough, but (A) get document submission online requirements correct and it working (B) Calm the f88k down about document submission.”