“As expected the online purchase of the insurance was seamless.
I had a number of further calls offering further services such as GAP insurance, voluntary excess cover etc. not that this was a problem.
However as stated in all of the three plus calls I was yet to receive the insurance documentation on going for 6 weeks plus.
3 months down the line I was unfortunate enough to have my bike stolen despite the security that had been put in place. I had been informed at the time of reporting the theft I would have to wait 12 days for a settlement.”
“As expected the online purchase of the insurance was seamless.
I had a number of further calls offering further services such as GAP insurance, voluntary excess cover etc. not that this was a problem.
However as stated in all of the three plus calls I was yet to receive the insurance documentation on going for 6 weeks plus.
3 months down the line I was unfortunate enough to have my bike stolen despite the security that had been put in place. I had been informed at the time of reporting the theft I would have to wait 12 days for a settlement offer.”
“As expected the online purchase of the insurance was seamless.
I had a number of further calls offering further services such as GAP insurance, voluntary excess cover etc. not that this was a problem.
However as stated in all of the three plus calls I was yet to receive the insurance documentation on going for 6 weeks plus.
3 months down the line I was unfortunate enough to have my bike stolen despite the security that had been put in place. I had been informed at the time of reporting the theft I would have to wait 12 days for a settlement offer.
15 d.”
“As expected the online purchase of the insurance was seamless.
I had a number of further calls offering further services such as GAP insurance, voluntary excess cover etc. not that this was a problem.
However as stated in all of the three plus calls I was yet to receive the insurance documentation on going for 6 weeks plus.
3 months down the line I was unfortunate enough to have my bike stolen despite the security that had been put in place. I had been informed at the time of reporting the theft I would have to wait 12 days for a settlement offer. 15 days, 3 calls to customer service and one complaint later I am still awaiting any form of update. Only to be told by a customer service "this is with a technician.”
“As expected the online purchase of the insurance was seamless.
I had a number of further calls offering further services such as GAP insurance, voluntary excess cover etc. not that this was a problem.
However as stated in all of the three plus calls I was yet to receive the insurance documentation on going for 6 weeks plus.
3 months down the line I was unfortunate enough to have my bike stolen despite the security that had been put in place. I had been informed at the time of reporting the theft I would have to wait 12 days for a settlement offer. 15 days, 3 calls to customer service and one complaint later I am still awaiting any form of update. Only to be told by a customer service "this is with a technician, they should call you toda.”
“As expected the online purchase of the insurance was seamless.
I had a number of further calls offering further services such as GAP insurance, voluntary excess cover etc. not that this was a problem.
However as stated in all of the three plus calls I was yet to receive the insurance documentation on going for 6 weeks plus.
3 months down the line I was unfortunate enough to have my bike stolen despite the security that had been put in place. I had been informed at the time of reporting the theft I would have to wait 12 days for a settlement offer. 15 days, 3 calls to customer service and one complaint later I am still awaiting any form of update. Only to be told by a customer service "this is with a technician, they should call you today.”
“I really had a bad luck with MCE, it was more a lack of information between the online info and the phone operator. I never recieved any e-mail confirmation until I decided to cancell my policy with MCE.
It wasn't a good experience.”
