“Hi, I thought I would out this black owned brand I would like to say that I’m extremely disappointed at the product. I paid £16 a product that makes my hair hard flaky product is extremely sticky. I will not be buying again. Disappointed I do tend to spend a lot of money on her products.this one was a fail.”
Hey Charlene,
We're truly sorry to hear about your experience, and we appreciate your honesty. It's disheartening to learn that the product didn't meet your expectations, and we apologize for any inconvenience caused. Though your experience is truly rare, we're committed to addressing and improving our products, and your feedback is invaluable in this process.
If you're open to it, we'd love the opportunity to make things right. Please reach out to our customer service team by emailing help@rukahair.com and we'll do our best to assist you or offer an alternative solution.
With love
Sashawna,
Team Reuka xx
