Thank you so much for your lovely review, Jennie! We're thrilled to hear that our gift message made a positive impact. It's always our goal to brighten someone's day with a thoughtful gesture. Your kind words truly inspire us!
Warm wishes,
Team Ringtons
Thank you so much for your lovely review, Caroline! We're thrilled that the message card added a special touch to your gift. It's delightful to hear that it exceeded your expectations. Your kind words encourage us to continue creating thoughtful surprises for our customers.
Warm regards,
Team Ringtons
Thank you for your feedback, Kay. We’re sorry to hear that the gift message did not meet your expectations. If you could please give us a few more details so we know what the issue is and we will gladly look into it for you. please drop us an email - tea@ringtons.co.uk
Warm wishes,
Team Ringtons
Thank you for contacting us again about this, Alison. We're sorry to hear that the gift message didn't live up to your expectations. All of our gift messages are currently sent out on branded A5 quality paper, with the gift message printed on the other side. Your satisfaction is important to us, and as always we will feedback your thoughts. Thanks again.
Warm wishes,
Team Ringtons
Thank you for your feedback, Carmel! We understand your perspective on the gift message service and appreciate your suggestion. Unfortunately, the cost is essential due to fees we're charged by our fulfilment centre. If there’s anything else you’d like us to consider or discuss, please don’t hesitate to reach out to our Customer Care team at 0800 052 2440.
Warm wishes,
Team Ringtons
“It is such a shame that this service needs to be paid for now.
Is there any way I could review the "PAYMENT" action on a survey?????? not just the gift card but the payment method on the website for gifts?”
Thank you for your feedback, Susan! We understand that being charged extra for a gift message can be frustrating, and we appreciate your thoughts on the service however, we are charged for providing a gift message service by our fulfilment centre. If there's anything else you'd like to discuss, feel free to give us a call on 0800 052 2440 - our lines are open Monday to Friday 08:30 - 17:00.
Thank you for your feedback, Emma! We're really sorry to hear that the gift message didn't arrive as expected. Your experience is important to us, and we want to make things right. We have sent you an email to discuss this further with you. We hope to earn your trust back in the future! 🌟
Thank you so much for your fantastic 5-star review, Lisa! We're absolutely thrilled to hear that you feel the Gift Message is worth the extra £1. Your support means the world to us and inspires us to keep enhancing our customers' gifting experience. Enjoy spreading the joy! 🎁✨
