“We have the lovely Ringtons guy visit monthly. However, this product was only available on line. I ordered 2 boxes for gifts...when opened, they had clearly been knocked about in the mail and didnt look so good sadly. Disappointed.”
Hi there,
We're so sorry Royal Mail didn't handle the boxes with the care we would expect. Please contact our customer care team at tea@ringtons.co.uk and we will put this right for you.
Kind regards,
Team Ringtons
“This is the first Ringtons product I've been dissatisfied with. I honestly thought they were cakes not chocolates, that's my fault for not looking at the description in more detail. I was extremely surprised how small the box was for how much they cost. All the chocolates had a very mushy texture and they all tasted very similar. I'm sure people will like them but certainly not for me.”
Hi Kelly,
Thanks for sharing your experience. We’re sorry the Belgian Chocolate Cake Shop Box didn’t meet your expectations, and that the size and texture wasn’t as you hoped. We appreciate the feedback and will pass it along.
Kind regards,
Team Ringtons
Hi Dorothy,
Thank you for the wonderful 5* review! We’re thrilled you’re enjoying the Belgian Chocolate Cake Shop Box.
If there’s anything else you’d like to try next time, we’d love to hear.
Kind regards,
Team Belgian Chocolate Cake Box
Hi Julie,
Thank you for the wonderful 5* review! We’re thrilled you find the Belgian Chocolate Cake Shop Box absolutely gorgeous. We appreciate your support and can’t wait to have this delight in your order again.
Kind regards,
Team Belgian Chocolate Cake Shop
