“Delicious! A light and refreshing caffeine free alternative to regular tea. I’ve tried many Redbush teas (mostly supermarket versions) and Ringtons Redbush is a clear winner for me. I’ve also introduced my brother in law (he can no longer drink caffeine) he now orders every month, it’s earned me some brownie points. At £1.60 you can try them and decide for yourself.”
Thank you so much for your wonderful review, Sheryl! We’re absolutely delighted that you find our Ringtons Redbush to be a delicious. It's fantastic to hear that your brother-in-law is now enjoying it too, what a great way to earn those brownie points! Your feedback really brightens our day! 🌟
Warm regards,
Team Ringtons
Thank you so much for your glowing review, Victoria! We're absolutely thrilled to hear that Ringtons Redbush tea has been your go-to for so long. It’s great to know you enjoy its slight sweetness without any overwhelming taste. Your loyalty means a lot to us, and we look forward to keeping you stocked with your favourite brew!
Warm regards,
Team Ringtons
“Absolutely terrible. Disgusting really. I've had redbush before and it had been rather nice. This was nothing close to that. I'll be throwing out straight away.”
Thank you for your feedback regarding the Sweet Redbush. We're sorry to hear that it didn't meet your expectations, we appreciate sometimes this comes down to personal taste. Please feel free to reach out if you think there was something wrong with the quality of this product, tea@ringtons.co.uk. We would be happy to discuss this further, look forward to hearing from you.
Warm wishes,
Team Ringtons
“This Sweet Redbush in a box appears to have replaced the redbush in a foil bag which my wife loved however this new redbush is far to sweet for her so you have lost a customer for your redbush.”
Thank you for your feedback, Jeremy. We're sorry to hear that the Sweet Redbush hasn’t lived up to your wife's expectations. We appreciate your comments about the sweetness however, we can assure you the blend hasn't been changed at all, simply the wording and the packaging. Your satisfaction is important to us, and we hope you'll consider giving us another chance in the future.
“I have been drinking Ringtons Red Bush tea for many years. Our last order we noticed that the Red Bush was I. A different package. We order 5 boxes as usual.
Please be aware that this tea is nothing like the previous Red Bush and I am unable to drink it. So very very disappointing. We have asked for a refund.”
Thank you for taking the time to share your experience with us. We truly appreciate your loyalty to Ringtons Red Bush tea over the years, and we are very sorry to hear about your recent disappointment with your order.
We understand how frustrating it can be to receive a product that doesn’t meet your expectations, especially after enjoying our tea for so long.
As discussed earlier today, there hasn't been any change to the Red Bush tea, only the packaging has changed however, we have agreed to refund any unopened boxes that are returned to us.
Sincerest apologies again for the upset caused, and we will ensure your comments are fed back to the relevant team.
Kind regards,
Rachael
