“BUT I have not received them. I ordered 3 of these on 13th August 2020 and received invoice/receipt for them by email that day. I have not yet received them (today is 28th August). They may have gone astray as there was a typographical error in the postcode (probably my mistake). I emailed you on 25th August saying they had not arrived and asking if/when they had been dispatched, how they had been sent and whether they had been returned to you. So far I have had no reply. I am getting more of these because I recently fitted the one I got as a spare several years ago proved to be exactly what needed and it is working very well.”
“Great service and excellent range of spares for village pumps. Our leather washers last about 2 years depending on weather and use so marvellous we can get replacements easily”