Dear Valerie,
Thank you so much for taking the time to share your feedback on our Properly Free Range Chicken Drumsticks. We genuinely appreciate your input and your honesty about your experience.
We sincerely apologise that the chicken drumsticks turned out to be quite tough. We understand that this falls short of the high-quality product we aim to provide. Our team is constantly working to improve our products, and customer feedback plays a vital role in that process.
Once again, thank you for bringing this to our attention. We highly value customers like you who take the time to let us know about their experience. We are determined to make this right and ensure your future satisfaction.
Best wishes,
Georgina
