Dear Valerie,
Thank you so much for taking the time to share your feedback about our Properly Free Range Chicken Drumsticks and Thighs. We appreciate your honesty and value your opinion.
We sincerely apologise for the inconvenience you experienced with our Properly Free Range Chicken products. It's disappointing to hear that they were tough, despite being marinated overnight in bitter marmalade and soy sauce. We understand that this must have been quite frustrating for you.
Once again, we truly appreciate your feedback and your support - we will use your feedback to help improve our products in the future.
Best regards,
Georgina