Dear Robin,
Thank you so much for taking the time to provide your feedback on our Grass Fed Beef Rump Pavé Steak, and I am sorry to hear that you did not enjoy the product on this occasion. We appreciate your honesty and thoughts, and for bringing this matter to our attention.
We would greatly appreciate it if you could provide us with more details about your order, such as the purchase date and order number, so we can look into this for you. We pride ourselves with quality products, so we would like to raise this with our production team.
Please drop me an email to hello@pipersfarm.com and I can look into this further. I would be happy to offer some replacement Grass Fed Steak for you to enjoy at a later date.
Once again, thank you for your valuable feedback.
Best Wishes
Georgina
Pipers Farm
