Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? No

“This could have been so brilliant but fell quite a way short. Started off really promising - I had a phone call to discuss choice of pillows, booking meals & confirming our dog's name & breed. Lovely. However, the hotel is dated and shabby looking. Our room was like an oven with no air and on the hottest weekend of the year, we definitely needed the fan provided and the fan i took. Practically all the staff are university aged, and whilst very lovely, not efficient at all. Service was hit & miss. Breakfast is laid out in the corridor but don't go too late as it's either very dry or run out. It was lovely to have a bed, & toy for our dog on arrival however. And whilst I know its National Trust land, and there are loads of brilliant walks within the Ickworth grounds, it would have been nice to have had a small enclosed area where Dolly could run wild with the new friends. That, for us on a dog friendly weekend, would have been brilliant and we'd have put up with everything else.”

Helpful Report

Posted 4 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“We love this place. It's our 3rd year of staying there. It is such a dog & child friendly hotel. The food is of a good quality & all the staff are super friendly. There are so many beautiful walks to go on with the dogs & they can dine with you in the evenings if you so wish”

Helpful Report

Posted 5 months ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Loved staying here. The room was large & comfy, although dated, but was in keeping with the aesthetics of the grounds & surrounding buildings. Although not having children with us, it was probably the most child friendly hotel we have stayed in, even leaving out milk & cookies for them of an evening. Travelling with our 2 dogs, we found the hotel very dog friendly, very relaxed where the dogs were concerned, with them welcome in most areas.....and of course the grounds of the estate were perfect for dog walking”

Helpful Report

Posted 1 year ago

Did you and your dog receive a warm welcome? Yes

Would you like to add any more feedback about your stay? Worth it

“We stayed in the lodge house at Ickworth House which is a stunning country house with part of it being a hotel This hotel has all the original features that I love. We stayed with our greyhound Cooper. He was looked up after really well but they did forget the welcome pack for him. Our room was on the ground floor and it was huge! The restaurant was lovely too and the staff very attentive Well worth a visit”

1 Helpful Report

Posted 1 year ago

Thank you so much for your review, and we are so pleased you had an excellent time at The Ickworth 🐾 We love to hear that your pooch was made to feel very welcome. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 1 year ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“We booked a few days break with our dog Moss to go on walks and explore the area. We had a very warm welcome and the staff went out of their way to show how welcome our dog was, making a fuss of him on arrival. We went with the deluxe room which was spacious and comfortable, complete with a comfy dog bed, dog bowls and a blanket. It's worth noting that this is a historic property, so the furnishings could be described as "eclectic", but all very comfortable. Those expecting that ubiquitous beige luxury blandness may be disappointed, but it suited us fine. We made great use of the facilities, the grounds are beautiful and great for dog walks. The food was great, from a robust selection of food for breakfast, the dinner menu is great and reasonable, and they even do a dog menu so your dog can eat with you in the restaurant. Great drinks menu too, and it's really nice to have a coctail in the very comfy and grand lounge. There are a few rooms dogs are not permitted in (such as the main dining room) which is fair enough, but the staff make sure that you feel welcome everywhere else in the hotel, and there were quite a few guests with dogs when we were there. Final point is that all of the staff were genuinely and lovely, all very friendly and couldn't do enough to make our stay comfortable.”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and we are so pleased you had an excellent time at The Ickworth 🐾 We love to hear that Moss was made to feel very welcome. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 1 year ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“What a lovely and relaxing time we just had for our 4 night stay at ickworth Staff could not be more delightful and helpful The setting was superb and added to the relaxing atmosphere Look forward to returning again”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and we are so pleased you had a good time at The Ickworth 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 1 year ago

Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“Our first trip away with our dog and nothing was too much trouble. They lent us a fridge for her raw food and we had access to lots of lovely grounds and wooded areas run by the National Trust who have a cafe where you can eat inside with your dog. The hotel is about to be refurbished, but the history is amazing. Lots to see locally, especially at Bury St Edmunds.”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and we are so pleased you had an excellent time at The Ickworth 🐾 We love to hear that your pooch was made to feel very welcome. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! The PetsPyjamas Team

Posted 1 year ago

Louise Spindler-Evans

Verified Reviewer

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Did you and your dog receive a warm welcome? Yes

Did you feel your stay was good value for money? Yes

“The whole family went for my 60th birthday. We had a lovely time including the dog. Would stay here again, a lovely treat.”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and we are so pleased you had an excellent time at The Ship at Dunwich. We will pass on your kind comments, and hope we will welcome you on another Pet-away soon! So pleased to hear you had a great birthday. The PetsPyjamas Team

Posted 1 year ago

The Ickworth, Suffolk Reviews