New Place Hotel, Hampshire Reviews

4.3 Rating 113 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Very welcoming and accommodating to us and our two dogs. Lovely grounds and food, we would recommend”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Staff very friendly and helpful.

“Just spent 3 days at New Place. Fantastic old main building with beautiful gardens and great woodland walks for the dogs. The separate accommodation was very clean and had everything we needed. Dinner on our first night was wonderful, good service from lovely staff. However on subsequent nights the service fell apart with staff not seeming to know what was happening with food orders. However, the food was excellent, very well presented and a good choice on the menu. If the management get to grips with the waiting staff, we would be very happy to return.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“This hotel is set in beautiful surroundings of gardens and woods. The main house is also beautiful and full of history. Rooms are in blocks with green space outdoors, so plenty of places to take your dog out. Our dog was allowed in all the grounds, specific bedrooms and in the reception and bar area. He wasn’t allowed in the restaurant and so we had our meals outside on the terrace and breakfast inside the bar area instead of the main dining room with everyone else. This was a bit of a hassle as we still had to get our food from the breakfast buffet area which wasn’t very close to our table in the bar. Plenty of parking. Friendly staff. Water was provided for our dog in the bar area. Rooms were quite dark with little natural light, and a bit dated but comfortable and clean enough.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“The staff were lovely, grounds great, family room was small for 4 of us plus dog but it had everything we needed. Megsie (our furry family member) had a lovely time and had lots of cuddles from staff and other guests. We didn't get the dog welcome biscuits that other rooms seemed to have but reception and the bar made up for that. Special mention for Andy in the bar, great with the kids and dog and nothing was a bother, a great ambassador for the hotel.”

Helpful Report

Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Food was lovely bar staff were friendly

“Hotel was lovely and clean staff very friendly and accommodating. The pool was far too cold and sadly there wasn’t a dog bed and bowels in our room for our dog”

3 Helpful Report

Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“fantastic hotel. staff very attentive. spotlessly clean. good food. beautiful grounds to enjoy. would definitely recommend. but no doggy goodies.”

Helpful Report

Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Well done to a fabulous team

“Perfect location, lovely and peaceful. Everything was spotless and well maintained. My dog loved tearing through the woods but he loved it more back in the hotel where everyone made a fuss of him. The Team here across all functions... reception, F&B, housekeeping... everyone working here were absolutely incredible. So enthusiastic, friendly and helpful despite the extra challenges faced across the industry. My much needed break was absolutely perfect.”

Helpful Report

Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Incredibly attentive and friendly staff, to both us and our dog.

“Overall this is a beautiful venue, including the grounds as well. I would highly recommend a Superior Room if staying with your dog as the Standard or Classic Doubles are too cosy for anything more than a night (they gave us a free upgrade, very much appreciated). The food is delicious, make sure that you try the pork belly!”

Helpful Report

Posted 3 years ago