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The Black Swan at Helmsley, North Yorkshire Reviews

4.6 Rating 27 Reviews

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About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

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Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Would you like to add any more feedback about your stay? I was expecting a better restaurant but it was ok for a standard pub.

“Lovely old pub overlooking market square standard (but good) pub fare. Garden rooms are spacious and quite nice. Beautidul village with lots to do. We had an issue with our booking that was resolved well Nd quickly.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

“We had a good experience at the Black Swan with our young lab on her maiden stay in a hotel. We found the staff attentive and friendly and there was plenty of dog friendly public areas to unwind and relax. Our bedroom was on the ground floor with easy access to the exit. The only disappointment was that we received no doggie bedtime treats as advertised.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? No

“Excellent room very friendly staff and great value”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

“Really can’t fault the hotel at all. Very friendly hotel and bar staff in a quaint setting”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“We had a beautiful short break with our Cavalier Spaniel Bryn at the Black Swan. It was the first time we have tried a hotel stay with Bryn but the staff were so relaxed and welcoming that we all had a great time. The food and atmosphere was excellent and Bryn really enjoyed making friends with all the staff.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Excellent from the start, extremely helpful and courteous staff. Our room was delightful very spacious, spotlessly clean plenty of space for my husband and myself and our small dog.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“We just stayed for one night as we've not taken our dog to a hotel before and I didn't know how he would be. Service was friendly and efficient. Food was great. Rooms were nice and clean. No complaints from any of us.”

Helpful Report

Posted 3 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“A very warm welcome was received by all the lovely staff at the Black Swan. The food was lovely for the humans and we received some lovely treats and compliments. The room excellent and breakfast delicious . Looking forward to a future visit and will Definitely be recommending . Thanks.”

Helpful Report

Posted 3 years ago

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