The Westleton Crown, Suffolk Reviews

4.7 Rating 69 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“We visited the Westleton Crown between Christmas and New Year and had the most relaxing and enjoyable experience. Our room was beautifully decorated, as is the rest of the building where they have balanced modern style and colour with traditional and cosy. There were dog beds, towels and treats for our boys who settled almost immediately. We ate in the restaurant area reserved for dogs both evenings - the food was excellent and service equally good. At breakfast the staff were just as efficient and friendly and we thoroughly enjoyed our meals. We cannot recommend this hotel highly enough - they have brought together all the elements which create the best experience for guests.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? The hotel needs to make sure humans and dogs can do stairs as the attic room was stairs in the extreme

“Last hotel on our travels and good thing too as our Newfie had never been encouraged to climb stairs and we were put in the attic- our mother could not have climbed the stairs and had we been required to use the fire escape our dog would be in trouble as we couldn’t carry a 70kg dog. The rooms we had were lovely and a great size for a big dog but the stairs were steep and many which had it been the start of our trip we would not have been able to take Moose our Newfie to the room. The meals were amazing but there wasn’t anything special for Moose when he arrived”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Warm welcome, really nice room with plenty of soace for Ruby, freindly staff that were very accomodating”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Lovely hotel in a great location in Suffolk. The room was really spacious. The staff were very helpful. The only downside was the dinner menu, it was very limited and there were no specials so you didn’t want to eat there every night.”

Helpful Report

Posted 2 years ago

Did you and your dog receive a warm welcome? no

Did you feel your stay was good value for money? no

Would you like to add any more feedback about your stay? If you are indicating that your hotel is a dog friendly hotel then include them your stay.

“Lovely hotel and great staff , but l do have to mention that although we were expecting the dog aspect to no a lot more than other hotels that we have taken our dog too . Our meals were not in the main restaurant and felt that we were put in the bar because of our dog. No sausage offered . No bowl in room , treats ect . In our lovely bedroom there were no biscuits , teas and coffees not replaced . towels not tidied up . No information booklet , no hairdryer in room and a cracked basin in bathroom . l know some of these may have been removed due to covid restrictions but this should have been mentioned when booking . It was also mentioned that it was our anniversary and birthday but this was not acknowledged. I don’t normally complain but most of the above are easily changed and by doing this it will be the star rated hotel that we were expecting Saying all this please pass our thanks onto the staff .”

Helpful Report

Posted 2 years ago