The Westleton Crown, Suffolk Reviews

4.7 Rating 69 Reviews

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Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“Stayed for three nights, nice hotel, nice food and nice staff, very welcoming and very dog friendly. Good central location for sightseeing.”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“The staff made us and our four legged friend Gizmo most welcome with the accommodation being acceptable by Gizmo.”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“The whole team were welcoming and approachable. My dog, and plenty of others, were also made to feel just as welcome as the human guests and she quickly realised that mealtimes meant sausages! A lovely place to stay with a dog.”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“We totally enjoyed our lovely weekend stay at the Westleton Crown with our golden retriever. We were welcomed at all times, the room was comfortable and had a dog ben, bowl, towel and treats. There was a fan in the room as it was a very hot day so we were very grateful for that. The restaurant and staff were very good, and we would recommend.”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“We had a fab weekend at the Westleton Crown....super dog friendly. The food is delicious and we were very happy that there was jazz in the garden on Sunday afternoon! Westleton is convenient to visit many of the lovely Suffolk coastal towns such as Aldburgh, Dulwich and Southwold. Westleton itself is a pretty village. Our room at the top of the main building was a good size and we had a roll top bath, always a favourite for me.”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? no

Did you feel your stay was good value for money? no

Would you like to add any more feedback about your stay? My notes above are clear ; I hope the feedback is taken on board ; I do not think we were at all unreasonable in our criticisms

“Extremely disappointed with the fact that the carpet had significant stains in a room that is used for dogs. I wouldn't run a hotel and give that as a first impression. No decent alternative room available( smaller one upstairs not dog suitable) so we had to accept the situation . We should have been offered an equivalent or better room in my view or some form of gesture to address our disappointment. The evening meal was poor quality; Pork chop was 50% fat 50% meat but having complained already about the room didn't want to labour matters The breakfast on the 1st morning was nearly an hour coming to the table due to an unexplained problem. At this point we just accepted we had made a mistake. We made the best of our situation with our time out of the hotel and found a lovely restaurant in the evening. Breakfast was much better in the morning and it such a shame that such a nice location and building resulted in an overall below average review. I would not criticise the staff who were polite throughout but the management need some understanding about customer experience in my view. No offer of any consideration for poor service tabled which was a”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

Would you like to add any more feedback about your stay? Fabulous welcome and breakfast sausage for the dog what more do we need

“The best, they are friendly helpful and cheerful. The whole place is spotless and well kept. Nothing is too much trouble . Great location food fantastic, we did not want to leave. Will be going back there again soon.”

Helpful Report

Posted 8 months ago

Did you and your dog receive a warm welcome? yes

Did you feel your stay was good value for money? yes

“The rooms are beautiful, staff so helpful, plenty of dog walks, food amazing. Would highly recommend.”

Helpful Report

Posted 8 months ago