Thank you for your feedback. Currently as you'll have noticed, Manchester Airport are carrying out a lot of building work around Terminal 2 and they have had to move the meet and greet key safes during the time you were away. We are sorry for the inconvenience caused.
“Nightmare to find when you don't know the airport. Improved signage would be helpful. When I eventually found the way into the car park, the process went smoothly. Staff were helpful and clear on what to do on return. It was not clear that I was booking through a third-party agent and not the airport directly. On the way back to my car, an employee spotted that I was trying to find things. They accompanied me to the key boxes and supported me in finding my car. The extra mile was appreciated.”
