“The parking and transfer to the airport was acceptable. I was given a buisness card and told to phone when we returned. Upon our return at 11:30 PM, we couldn't locate the card. Everything out on the airport floor. Nothing. I couldn't get a taxi to take me to the car park. Too short a trip. So we looked on the internet, the confirmation text and used AI to find the phone number for the Liverpool site at Venture Business Park. NOTHING. We couldn't find any phone numbers. Just a live chat that didn't respond. So I had to walk from the airport to the car park (over a mile) at midnight and retrieve the car. I was told it was my fault as I lost the card. Fair enough, but why the lack of phone (or any type of) contact to ANY part of the nationwide orginisation? What's to hide? I got my car and had to pay another £6 to collect my wife and luggage. I would never use this firm again. Apparently, the reveiws on Trustpilot concur. It's a shame I didn't check them first.”
Thank you for your feedback. I'm sorry to hear that you lost the card that the car park gave to you. All of the contact details for the car parks are on the confirmation emails that we send. Also, if you look up In2CarParks on Google, you will find their telephone number to call, which is open 24 hours a day.
