Thanks for your feedback. I'm sorry to hear this, we will speak to the car park to understand what the delay was as you shouldn't have been waiting that long.
“We have used you for years ,and always given you 5 stars, but this new rule you have about NOT dropping of at the airport, even if we are prepared to pay the £5 00 in and on pick up on our return is not good at all ,surely if customer's are prepared to pay the car park fee ,it shouldn't be a problem.”
