“Parking was easy and only a short walk to the terminal but upon my return I drove to the barriers to exit and they wouldn’t lift, so I pressed the assist button as it was showing I owed £50.00 (I’d paid before entering the carpark online and still had 40 mins left before that expired) I was eventually let out the carpark by the person at the end of the line but it was an unnecessary inconvenience that didn’t need to happen!”
Thanks for your feedback. As you have been discussing with one of our team, we are speaking to Liverpool Airport regarding this as you should have not been charged when leaving as you had prepaid.
