“The sign posts were quite good. Barrier did not raise. This made us think that we had the wrong car park. We pressed the button and got a ticket. The car park was so full that we had to park a long way down. When we returned in the middle of the night the walk was huge. We drove to the exit barrier expecting it to lift - no. It was telling us how much we had to pay. We moved to a different barrier and it still didnt lift. We had to press the help button and a person took our car reg and searched. He didn't converse with us but the barrier eventually just lifted. Will not use again - too far out and not professional.”
Thanks for your feedback. We are sorry to hear that the car park barriers didn't operate as they should have done. We will inform the car park of this.