Hey NanaBabe,
Thank you for sharing your thoughts about the "Free & Easy Return for Store Credit". We’re really sorry to hear that you’ve encountered issues with returns. We strive to create a straightforward return process, but we know unexpected challenges can arise.
To better assist you, we encourage you to reach out to our customer service team at help@nanamacs.com for any particular items that may not have met your expectations. We appreciate your feedback and hope to improve your experience in the future.
Warmest regards,
NanaMacs