Hi NanaBabe,
Thank you for your review. We’re sorry store credit isn’t your preference, and we understand how that can be frustrating. Our return and refund policies are outlined on our website, and we encourage shoppers to review these prior to purchase to ensure a smooth experience.
If you have any other feedback you'd like to share or would like to work with an agent, please email us at help@nanamacs.com, and we’ll be happy to help.
NanaMacs Team
Hi Karen,
Thanks for your review! Our system shows no returns have been submitted for this order. Please reach out to us at help@nanamacs.com if you need assistance with the return process.
Thank you!
“I purchased a pair of pants for 20% off. It was not labeled final sale. When I tried to return they stated that it's not returnable bc it was purchased at 20% off. There is waaaay too many reputable boutiques out there, so I would avoid this one. Store credit sucks bad enough but no credit at all on something that fits horribly is a whole other situation. They put stuff on sale that doesn't sell so you get stuck with it. No more!”
Hi Brandi,
We’re sorry you’re running into confusion with a discount and return eligibility. Please email help@nanamacs.com with your order number and details so we can review and assist with the best possible solution.
Kind regards,
Team NanaMacs
