“Very cute and sturdy. The opening mechanism is just tricky enough that the kids can't get into it if you don't want them too so it really is ok to lock up whatever they've done while you drive home!”
“Bought two potties. We can't open them, three adults have tried. They are sealed shut hard. Very hard to twist the latch and pull at the same time. I've sent three emails requesting returns- their emails just reject emails. Do not buy!”
Thank you for getting in touch with us and please be assured we can help to get your potty open for you.
Sometimes a vacuum can form, once open you will have no further problems with this.
Please click https://www.mycarrypotty.com/pages/help-centre?hcUrl=%2Fen-US%2Fhelp-i-cant-open-my-potty-1005975 for further instruction on how to open your potty.
Best Wishes with potty training your little one ✨
