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Personalise Your Box Reviews

4.7 Rating 779 Reviews
Author didn't leave any comments.
Helpful Report
Posted 3 months ago
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Tina Watkins
Verified Reviewer
Box was lovely but the corners were crushed on opening the delivery box. Such a shame as it's a lovely keepsake.
Helpful Report
Posted 3 months ago
Hi, we’re so sorry to hear the corners of your box were crushed during delivery. We truly appreciate your feedback and will be sure to pass this along. If you’d like us to send you a replacement box, please don’t hesitate to get in touch with us; we’d be happy to help. Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Box looked good but damaged slightly
Helpful Report
Posted 3 months ago
Hi, we’re so sorry to hear your box arrived with slight damage. Thank you for letting us know. We’ll be passing this feedback along. If you’d like a replacement, please don’t hesitate to reach out to us. Thank you. Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Cathy Butler
Verified Reviewer
Lovely box, which can be used a storage box or put keep sakes in for them when they are older.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Eloise Rayner
Verified Reviewer
Box was damaged upon arrival and was abit embarrassing for a gift as it was so battered
Helpful Report
Posted 3 months ago
Hello, we’re very sorry to hear that the box arrived damaged. We completely understand how disappointing that must have been, especially as it was a gift. If you’d like to discuss your experience further, please feel free to email us at support@my1styears.com with the subject 'Review - Aleksandra '. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 3 months ago
Christine Cordiner
Verified Reviewer
The lid ripped before it was opened, I have seen this before on the boxes. The lettering was nice
Helpful Report
Posted 3 months ago
Hi, we’re so sorry to hear the lid ripped before opening. Thank you for letting us know. We’ll be sure to pass your feedback along. We’re glad you liked the lettering, and we really appreciate you sharing your experience. Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Author didn't leave any comments.
Helpful Report
Posted 3 months ago
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
It was great but on final ordering stage you should get a proof to look at x
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago